At Supremenest Innovations, our commitment to transparency and customer satisfaction extends to our refund policy. We want you to feel assured and supported throughout your journey with us. When you engage our services, you're agreeing to our clear terms and conditions laid out here. Should you ever have questions or concerns, our dedicated team is always here to provide swift assistance. And if you prefer not to receive emails from us, just let us know, and we'll respect your wishes promptly.
Handling Complaints
As a reputable web development firm based in vibrant India, we pride ourselves on delivering projects that exceed expectations. If ever you find yourself dissatisfied, we approach every challenge with a commitment to finding a solution that works for everyone involved. We see refunds as a last resort, preferring instead to engage in open dialogue to resolve issues amicably. Before considering a refund, we encourage you to reach out to us directly at info@supremenestinnovations.com to discuss any concerns.
Refund Requirements
Our refund policy is straightforward to ensure clarity for all parties involved.
Full Refund
If your project hasn't yet begun or if you haven't yet approved the initial design style, you're eligible for a full refund.
Partial Refund
Once you've accepted the initial design style, but the delivered work doesn't meet our delivery standards, we'll issue a partial refund based on the completed work.
No Refund
We regret that refunds aren't possible once a project phase is in progress. Similarly, special marketing services with limited availability and expiration dates are non-refundable. We apologize for any inconvenience caused during this process. Rest assured, our team processes refunds promptly, typically within 5-7 business days.
Cancellation Procedures
We have structured our cancellation policy with transparency and fairness in mind.
Initiating Cancellation
To cancel your order, simply reach out to our billing department or account manager. Please note that all cancellation requests are subject to approval by the relevant department.
Information Sharing
We prioritize the privacy of our users and do not share personal information with third parties for marketing purposes. However, data may be shared with trusted service providers for analytics, security, and other essential functions. These service providers adhere to strict confidentiality and data protection standards to safeguard your information.
Timing of Cancellation
For a cancellation to be valid, it must be requested within 48 hours of placing your order and before the project officially starts.
Exclusion of Third-Party Services
It's important to note that our cancellation policy doesn't extend to services provided by third-party vendors, including hosting, web development, and content creation.
If you have any questions about our refund or cancellation policies, don't hesitate to contact us. We're committed to providing you with clear guidance and support to ensure your experience with Supremenest Innovations is nothing short of exceptional.
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